Oliver Harris
Shoreditch
"Bought a refurbished laptop — arrived in perfect condition, battery life excellent. The grading system is crystal-clear."
Device: Refurbished Smartphone, Grade A | Purchased: October 2024
Customer Reviews
The following reviews are from verified customers who purchased devices from BackMarkt. We do not edit, filter, or incentivise reviews. All reviewers are real customers whose orders can be verified against our records.
Featured Reviews
Amelia Clarke
Canary Wharf
"Ordered a Grade B smartphone. Cosmetically near-perfect. Saved over £200 compared to new. Will definitely return."
Device: Refurbished Laptop, Grade B | Purchased: September 2024
James Patel
Hackney
"The 12-month warranty gave me real confidence. Support team answered all my questions within hours."
Device: Refurbished Tablet, Grade A- | Purchased: November 2024
More Customer Experiences
| Customer | Location | Device | Grade | Rating | Summary |
|---|---|---|---|---|---|
| D. Williamson | Oxford | iPhone 13 | A | 5/5 | Arrived in perfect condition. Exactly as described. |
| S. Okafor | Leicester | Samsung Galaxy S22 | B | 4/5 | Minor scratch as noted. Works flawlessly. Good value. |
| T. Nguyen | Coventry | MacBook Air M1 | A- | 5/5 | Battery at 91%. Fast dispatch. Very happy. |
| R. Patel | Nottingham | iPad Air 4 | A | 5/5 | Looks brand new. Came with screen protector applied. |
| C. Brown | Norwich | Google Pixel 7 | B- | 4/5 | Visible scratches as expected for grade. Works perfectly. |
| M. Kowalski | Portsmouth | Dell XPS 13 | B | 5/5 | Inspection report was very detailed. Confidence-inspiring. |
| A. Fernandez | Plymouth | iPhone 12 Mini | A | 5/5 | Unlocked as promised. Works on all networks. |
| L. O'Brien | Exeter | Lenovo ThinkPad | A- | 4/5 | Slight delay in delivery but device was excellent. |
Our Review Policy
We are committed to honest, unfiltered customer feedback. Our review policy:
- All reviews are from verified purchasers only.
- We do not offer incentives (discounts, gifts) in exchange for reviews.
- We do not remove negative reviews unless they contain personal information or are demonstrably fraudulent.
- We respond to all negative reviews within 2 business days.
- Reviews are stored for a minimum of 24 months.
If you have purchased from us and would like to leave a review, please email [email protected] with your order number and review text.